SOME FREQUENTLY ASKED QUESTIONS

Can I buy direct?
Gregory operates nationally in Australia through a network of experienced dealers and service agents who are trained and qualified to help you with your needs. Please use the ‘Contact Us’ page and we will Email you with your nearest Distributor or you can phone us on 02 9756 1099 and ask for ‘Sales’ and we will give you the information.

Gregory also has its own dedicated sales force which services NSW Government departments and our corporate clients directly.

How much does a chair cost?
Anywhere from AUD$413 to over $1000.

All Gregory chairs are of the highest quality and custom made in your choice of fabric, leather or vinyl. So it is difficult to give an exact price until the fabric is specified.

Naturally freight charges are not included in this price.

What is the lead-time?
Generally 15 working days, however, we do have and EXPRESS Range which is available to be shipped from our factory to our Distributors within 48 hours.

I have a bad back and have been recommended a Gregory chair but I don't know which one I need. Can someone advise me?
Yes. All our distributors are qualified to assist you in selecting the chair which best suits your body and work application. Please use the ‘Contact Us’ page and we will Email you with your nearest distributor or you can phone us on 02 9756 1099 and ask for ‘Sales’ and we will give you the information.

Where can I see a chair?
At one of our distributors’ showrooms. They may even be able to organise a trial chair for your evaluation.

What is the warranty period?
Gregory is committed to product excellence and providing long term customer service and value. To this end all Gregory dual density product carries a five-year warranty under normal 50 hours per week usage. Fabric is covered under the fabric manufacturers’ warranty.

An efficient service department is on hand should any repairs or modifications be required. Components are held in stock for most items.

What colours are available?
All Gregory chairs are custom made in your choice of fabric, leather or vinyl, so the choice is very large. Some fabric patterns, designs and materials are better suited to upholstery applications than others; generally solid colours or small patterned/textured fabrics are best suited to office chairs.

Does it have AFRDI certification?
The Australian Furniture Research and Development Institute (AFRDI) evaluate our chairs for both structural and ergonomic standards.

All chairs are quality guaranteed and carry a five-year warranty.

We also consider the actual techniques and processes in making our chairs. We do this in three ways:

• we continually strive to utilise the highest technology available to produce the best office chairs.
• we are committed to a production process that meets the international quality assurance standard of AS-NZS ISO9001:2000.
• in our search to mirror the perfection of the human body, it is not just your office environment we care about, but also the wider environment we all share. At Gregory we consider it our ethical obligation to consider all aspects of our products’ impact on the environment throughout the entire product lifecycle. From sustainable production methods and reduction of waste, to appropriate material selection, through to the reuse of product components at the end of their lifespan.