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Inside Gregory

 

SERVICE AND WARRANTY

Gregory Commercial Furniture Pty Limited is committed to product excellence and providing long term customer service and value. To this end all our dual density products carry a five year warranty under normal 50 hours per week usage. All other product is warranted for a period of five years or other as specified. Fabric is covered under the fabric manufacturers' warranty.

An efficient service department is on hand should any repairs or modifications be required. Components are held in stock for most items.

TERMS OF WARRANTY

Gregory Commercial Furniture Pty Limited warrants all Chairs for a period of five (5) years under normal 50 hours, 5 days per week usage, to be free from defects in material and workmanship. Gregory Commercial Furniture Pty Limited liability under this warranty (and any warranty that is implied and can only be limited as permitted by law) is to repair or replace (at its discretion) any part or product covered by this (or any implied) warranty free of charge.

To the extent permitted by law, this warranty does not cover:

  1. Normal wear and tear;
  2. Fabric (as this is normally specified by the customer). However, the fabric warranty provided by the supplier applies;
  3. Castors have twelve (12) month warranty period from the date of purchase;
  4. Damage arising from abnormal use, or abuse;
  5. Products which have not been maintained as recommended by Gregory Commercial Furniture Pty Limited, or which have been modified;
  6. Any indirect or consequential loss;
  7. Transport charges to return the product to and from Gregory Commercial Furniture Pty Limited for repair or replacement; and

This warranty applies only to the original purchase. Proof of purchase is required. All works carried out by a party under instructions from Gregory Commercial Furniture Pty Limited will be covered by the five year warranty on workmanship and repair. If the workmanship of the repair is deemed by Gregory Commercial Furniture Pty Limited to be faulty a new chair will be provided. To the extent permitted by law, all other warranties, express or implied, are excluded.

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© Gregory Commercial Furniture Pty Limited 2007